Sign in to your Spectrum account for the easiest way to view and pay your bill, watch TV, manage your account and more. . Called customer service and they had no eta for . Removal of Outside phone cable--who's responsible? Both lines crossed my driveway, but weren't actually servicing my home. This option is available 24 hours a day, 7 days a week. 2. Users are reporting problems related to: internet, wi-fi and tv. Tell us about the situation When you contact us, you will be asked for the following information: Whether you are a CenturyLink customer or not Your name and telephone number Orange: Cable TV lines. Exchange or return cable equipment, pay bills, or get a demo. They can be reached by dialing 1-800-837-4966 Sun-Sat 12:00 AM - 12:00 PM Local . Typical runtime here is about 4 hours on battery. The house was built in 1940s so there have been plenty of chances to run cable to it. You won't have to wonder if the rules are being enforced. Electric lines that are located some distance above the utility cables were cleared a couple of years ago by the power company's tree trimming crew. Cable TV provider Spectrum has one simple, affordable packageSpectrum TV Selectwith 125+ HD channels. If that doesn't work, look around on the internet and see if there is a telephone number for unburied or exposed cables for your service provider. In 2016 Spectrum acquired Time Warner Cable. Called customer service and they had no eta for . Lines are marked with the following color coded paint: Red: Electric lines. - bib. According to VDOT, they can take down the tree if the cable company (Verizon) can trim the branches that are tangled on the cable or phone lines. It's a silly issue I know but it's one where you think about it for 4 months and then one day, you can't take it anymore. The utility company will be able to come and tell you where there are any underground . . The town used to have Charter internet, but something political happened with an old local government and they stopped providing service in the town limit. Been work on gettting a down cable line moved from my back yard for three months. We staff and structure different so you have a better experience. 811 is the national call-before-you-dig phone number. You own the wire from the meter masthead to the meter, to you breaker panel and your house branch circuits. . I told him to do whatever he wants with . Cable TV & Phone can have two or more points of failure: The headend, the fiber>coax node, and one or more amplifiers along the way. Cable lines may be underground or above ground and normally follow the same path as the utility service lines to your home. Under your driveway, the conduits must be below a depth of 18 inches, and under a public road or alleyway, they must be buried below 24 inches. Jamie Newton, who isn't a Charter customer, noticed an orange Charter Cable line attached to her fence one day after returning home. 12 comments. 10 reviews of Spectrum "Don't keep their word for promo credits. I have one end coming down a pole in my yard and I see 4 trucks running new line a few blocks away. Step 4: Strip the Cable. Before you blow your stack, relax a little bit. . This company is even crappy with content providers. Never approach a downed wire yourself. A utility company can dig in your yard without permission. Property easements, also known as a right-of-way, are sections of land that are used by utility companies in order to build and then maintain, repair or replace any overhead telephone, cable TV, or electrical power lines. It is printed with the words "Caution Buried Cable TV Line Below.". Watch live and On Demand shows, and manage your DVR, whether you're home or on the go. Spectrum reverses the typical HOA management company model. How to report a down or damaged CenturyLink line If you see a damaged telephone pole, wire, cable or pedestal, call us at 800-244-1111 to report the problem. Outside of that mandate, there are other reasonsfinancial, legal and plain common senseto get rid of cables that are no longer needed."The majority of the time, my customers will call and say that it's in their lease agreement that they have to remove the cables when they . Underground water, sewer, electric, cable tv, and phone lines are also included in property easement situations. She said ever . The spectrum available in a cable network is dependent on the frequency range that amplifiers installed in the network can support. In general, bury metal conduits at least 6 inches below the soil surface. I traced the cable from the outside; it runs down from the roof, then down along the side of building, and then it enters into the living room thru this coax outlet. the perimeter wire) is transmitting the signal to the Cable TV wire, which cuts right through my yard shocking the dog . Better Experience. The easement at my back property line has poles with electric and utility lines. The following chart shows the number of reports that we have received about Spectrum over the past 24 hours from users in Blythewood and near by areas. The lawnmower sliced two of the three cables and nicked the third one - in just the foot or so of exposed cable. To submit a complaint, please call our 24 hour complaint hotline at 829-6682. Lines are on public road for half and the other half on land we own. You don't get true high speed internet very far out in the boonies with Windstream. Step 2 - Call Local Utility Company. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Call 800.288.2020. The only activity is the installation of a new cable wire that runs from pole to pole. The neighborhood is serviced by Spectrum. Tags: Neighborhood @googlefiber just layed down a line through my front yard a week or two back. 03-26-2009 03:35 PM. hide . Heads up: Extreme weather or other factors can bring down lines, including electrical lines. Yellow: Gas lines. First, we can help answer they "Why" part of the equation. Jul 8, 2013 at 2:08. . Hello saftek and welcome, You should contact 1800-391-3000 and speak to any technical agent and request them to put in a Saftey ER ticket and a wiring crew will be dispatched to you location. Looking to get cable lines ran to two homes. Step 6: Splice the Fiber Optic Cable. 3. In most cases, these lines are installed when your home's being built. Then try rebooting both your computer and the cable modem (unplug it, wait 10 seconds, then plug it back in). Then yesterday out of the blue my modem stopped communicating to the . Do cable companies bury cable? If you are a DSL or U-verse customer, you may also report an un-buried wire or exposed cable using Live Chat support on our Support Center. Call 1-844-777-3691 and report the downed line. You may also run them at a depth of 4 inches under a 4-inch concrete slab. Power, telephone, gas, and water lines are buried underground, likely on your property. Cable TV often provides that as a starting speed. down severing the higher hanging power lines, but lost momentum and hung on the combination of a Comcast line and a Verizon line, both spiral strung on cable. Ann154 is correct as you will need to contact Verizon Fios for landline and cable services. I noticed there are satellite dishes on the roof, so I'm not certain that the cable is being used for Spectrum connection. They're essentially forcing cable customers to subscribe to a more expensive lineup to get basic channels such as Spike TV." 5. The house 3 poles down and ~600-700 feet away gets cable. The cable goes from the pole in my backyard to my neighbor's house. The only reason cables should be in the air is if the area between the box and the . A few houses down (outside the town limit), they have Spectrum hooked up. . Hope this helps you out. Generally you're at the mercy of the batteries in the pole-mounted power supplies which run everything outside the headend. We are curious to know if you do tree trimming or tree removal since the lines are completely surrounding the wires. Help is here to get you pointed in the right direction. Once they're gone you're SOL. Spectrum Channel Lineup & Channel Guide Spectrum Channel Lineup Viewing: All Channels Channel TV Select 125+ Channels Mi Plan Latino 140+ Channels Shop now Shop now WABC - ABC WCBS - CBS WNBC - NBC WNET - PBS WNYW - FOX 5 StarMAX - E A&E ACC Network AMC ASPiRE TV AXS TV ActionMAX - E ActionMAX - W American Heroes Channel Animal Planet AyM Sports This happens all the time due to the use of easements. I have Comcast but the line is buried. Call the utilities and request removal, the same . The best satellite internet tops out at 100Mbps - and only in some areas. It's their construction / line team. October 18, 2016 at 5:46 pm. I don't have a Land Line, so it must be leftover from the previous owners of my house. . VBSSP-RICH. An outage is determined when the number of reports are higher than the baseline, represented by the red line. Use Warning Tape. Sep 21, 2014. In solid rock, sink them into the rock so the upper . Cable company takes notice When homeowner Jacob Fisher discovered that a Time Warner cable technician had run his neighbors Internet cable into his yard, Fisher created a video. #1. The answer to that question is yes, unfortunately. share. I think I will pay ATT to cut them. I figure that since we will be doing . Published: Dec. 12, 2021 at 2:11 PM PST. THE WEEDS ARE NOT ON MY PROPERTY BUT PULLING DOWN ON MY PROPERTY AND OBSTRUCTING YARD AND EYE SORE , PLEASE HAVE YOUR COMPANY SPRAY AND REMOVE ..THANK YOU. They say they were in the easement; you say they don't have one there. They contacted CBS 58 Investigates for help, when Spectrum wouldn't. "Tree fell, knocked down all the power lines, cable lines, Wi-Fi line," said Spectrum customer Cindy Wenzel. Check an issue already reported I moved my electric lines up on a riser so they go from the top of my house, wayyy above the backyard. A technician with Spectrum, formerly Time Warner Cable, came to fix the cable line. There are low-hanging wires at 209 and 215 South 10th street, Nashville, TN 37206. AFTER ALL, WHO OWNS THE POLE! I called once the Sandy crises abated, and eventually representatives The power and cable tv drops to our neighbor on our right also come from this pole, and run diagonally across our front yard to her house, coming within 3-4 feet of our porch, and the power drop actually goes over the corner of our porch. We are in the process of painting right now and my wife was concerned when she saw a large pile of wires in our driveway last week. Within 10 days, a Spectrum technician will return to bury the temporary cable, unless . LOW HANGING CABLE LINES DUE TO OVER GROWN WEEDS AND VINES. Problems detected at Spectrum. My neighbor demands that I "call an electrician" to remove a Verizon phone cable from the telephone pole, "or else, [he'll] call the city on [me]". . Check availability . Or call us today: (844) 451-2720 (844) 451-2720. Spectrum serves homes and businesses in 25 states. Type your message in the text area near the bottom of the window. It also happens to be the cheapest standalone TV package we've found. I called FairPoint a couple of days ago to have the unused (for at least 8 years) telephone line removed from my house in New Hampshire so I could get some tree work done. Initial Appointment. News 2 went to investigate, we were able to confirm it was a Spectrum cable for the home's internet connection. A tree in my back yard has two large branches resting on the phone/TV cables. It's not laying in the neighbor's yard. Not shown: Using the wire cutters, carefully cut away the entire covering of the cable, to expose the little wire right in the middle. Thank you for help Answer (1 of 2): Windstream runs their own internet DSL system on their twisted pair PHONE lines. Spectrum (formerly Charter Spectrum) offers cable television, internet and home phone service. One megab. Alvin Bullentini I'VE HAD OLD CABLE COMPANIES REFUSE TO REMOVE THEIR OLD LINES, ECT. Anyone who plans to dig should call 811 or go to their state 811 center's website a few business days before digging to request that the approximate location of buried utilities be marked with paint or flags so that you don't unintentionally dig into an underground utility line.. 811 protects you and your community! Search for other Cable & Satellite Television on The Real Yellow Pages. This cut should. For instance, AT&T has a page to report an unburied cable, exposed wire, obstructed or down line. In Montgomery, Ala., an artistic cable installer has used one resident's fence as the adopted home of Charter Cable's lines. Thank you for bringing this issue to our attention. Unburied cables or exposed wires Report an issue Select Chat. A drop-down list appears. Anyone who plans to dig should call 811 or go to their state 811 center's website before digging to request that the approximate location of buried utilities be marked with paint or flags so that you don't unintentionally dig into an underground utility line. AFTER DROPPING THEM ALSO. The next level down are sets of three wires with a metal support wire which are the 120-220 volt lines from the step-down transformers to your house and your meter. The cable wires (looks like fiber optics) are tied wrapped at each pole but not fully connected.